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SHIPPING & RETURNS

SHIPPING POLICY

Our shipping policy is designed to ensure a smooth and reliable delivery experience for every customer. Orders are typically processed within 1–3 business days, after which they are shipped using trusted carriers. Delivery times may vary depending on the destination, but most orders within the United Kingdom arrive within 5–10 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

 

 

We take great care in packaging your items securely to prevent damage during transit. Please note that delays may occasionally occur due to high demand, customs processing, or external factors beyond our control. If you experience any issues with your shipment, our support team is always ready to assist you. By placing an order, you agree to our shipping terms, including estimated delivery times and potential delays.

RETURN & EXCHANGE POLICY

Our return and exchange policy is designed to give you confidence and peace of mind when shopping with us. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging. Once your return is received and inspected, we will notify you of the approval and process your refund or exchange accordingly.

 

 

Please note that customers are responsible for return shipping costs unless the item arrives damaged or incorrect. We recommend using a trackable shipping service to ensure your return is safely delivered. Exchanges are processed based on product availability, and if the requested item is out of stock, a refund will be issued instead. Our goal is to make the process simple and fair, ensuring you feel fully supported throughout your experience.

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